Your privacy matters to ph17. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Here are the key principles that guide how ph17 handles your personal information. The full legal text follows below.
ph17 uses industry-standard encryption (TLS/SSL) to protect all data transmitted between your device and our servers. Sensitive account data is stored in encrypted form and access is restricted to authorised personnel only.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by ph17. We honour these rights and make it straightforward to exercise them.
ph17 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, comply with legal obligations, and improve your experience as a ph17 player.
We are upfront about every category of data we collect and every purpose for which it is used. No hidden data collection, no vague catch-all clauses. If we collect it, we tell you why — in plain English.
ph17 is fully compliant with the Philippine Data Privacy Act (RA 10173) and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) and follow all NPC-issued guidelines on data handling.
ph17 does not keep your data indefinitely. We define clear retention periods for each data category, aligned with legal requirements and operational necessity. When data is no longer needed, it is securely deleted or anonymised.
Summary: ph17 takes your privacy seriously. We collect only the data we need to operate the platform safely and legally, we never sell your information, and we give you clear rights over your own data. The full details are below — please read them carefully.
This Privacy Policy ("Policy") describes how ph17 ("ph17," "we," "us," "our") collects, uses, stores, and discloses personal information about individuals ("you," "your," "Player") who access or use the ph17 online gaming platform available at ph17.org (the "Platform").
ph17 is committed to protecting the privacy and personal data of all players, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and all relevant issuances of the National Privacy Commission ("NPC"). This Policy applies to all personal data processed by ph17 in connection with your use of the Platform, regardless of the device or method of access.
By registering an account on ph17 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.
This Policy should be read alongside ph17's Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy shall prevail.
For the purposes of the Philippine Data Privacy Act, ph17 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes about players and visitors to the Platform. ph17 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
ph17 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the DPA and this Policy. You may contact the DPO using the contact details provided in Section 14 of this Policy.
ph17 collects the following categories of personal data about you:
ph17 collects personal data through the following means:
ph17 uses your personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact, Account Data |
| Age and identity verification (KYC) | Identity Data, Government ID details |
| Processing deposits and withdrawals | Financial Data, Identity Data |
| Delivering gaming services and game history | Account Data, Gaming & Behavioural Data |
| Fraud prevention and platform security | Technical Data, Financial Data, Identity Data |
| Anti-money laundering (AML) compliance | Financial Data, Identity Data, Transaction History |
| Responsible gaming monitoring and intervention | Gaming & Behavioural Data, Account Data |
| Customer support and dispute resolution | Communications Data, Account Data, Financial Data |
| Platform improvement and analytics | Technical Data, Gaming & Behavioural Data (aggregated/anonymised) |
| Promotional communications (with consent) | Contact Data, Gaming & Behavioural Data |
| Legal and regulatory compliance | All categories as required by applicable law |
ph17 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
Under the Philippine Data Privacy Act, ph17 processes your personal data on the following legal bases:
ph17 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers who process personal data on ph17's behalf are required to enter into data processing agreements that impose data protection obligations consistent with the DPA and this Policy.
ph17 uses cookies and similar tracking technologies on the Platform for the following purposes:
ph17 does not use third-party advertising or behavioural tracking cookies. You may manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from accessing certain features of the Platform.
ph17 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Important: While ph17 takes all reasonable steps to protect your data, no internet transmission is completely secure. You are responsible for keeping your ph17 login credentials confidential. ph17 will never ask for your password or OTP via any communication channel.
ph17 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data (active accounts) | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA requirement) |
| KYC verification documents | 5 years after account closure |
| Gaming session logs | 3 years |
| Customer support communications | 3 years after resolution |
| Technical/device logs | 12 months |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data must be retained for legal compliance purposes beyond the standard period, it is segregated and access is restricted.
Under the Philippine Data Privacy Act, you have the following rights in respect of your personal data held by ph17:
To exercise any of these rights, please contact ph17's Data Protection Officer using the details in Section 14. ph17 will respond to all valid requests within 15 business days. We may need to verify your identity before processing your request.
Age Restriction: ph17 is strictly for players aged 21 years and above. ph17 does not knowingly collect personal data from individuals under 21 years of age.
If ph17 becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on ph17, please contact us immediately using the details in Section 14.
ph17 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is shown at the top of this page.
Where changes are material, ph17 will notify registered players via email or in-platform notification prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request closure of your account.
For any questions, concerns, or requests relating to this Privacy Policy or ph17's data practices, please contact our Data Protection Officer:
ph17 Data Protection Officer
Email: [email protected]
Support Hours: Daily, 8:00 AM – 12:00 AM PHT
Website: ph17.org
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
ph17 is strictly for players aged 21 and above. We are committed to responsible gaming and player welfare. Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for self-exclusion tools and support resources.
Now that you know how ph17 protects your privacy, play with peace of mind. GCash deposits, instant withdrawals, 300+ games — all under PAGCOR oversight. 21+ only.
Must be 21 or older. Please play responsibly. Gambling is addictive. Know when to stop.